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About
Transavia is a Dutch low-cost airline which is a subsidiary of KLM and part of the Air-France-KLM group. The airline was the result of the first brainstorming session about starting the second chapter in the Netherlands. Transavia was the first foreign airline to operate domestic services in Greece following the Greek aviation law. Transavia has a French unit which is known as Transavia France which is based at Paris-Orly.
Class of Travel
Transavia Airlines provides three fare types for travel;
Basic Fare -Transavia Airlines provides customers comfortable seats along with the facility to change the booking up to 2 hours before departure.
Plus Fare - Transavia Airlines allows passengers to choose a standard seat of their choice along with generous baggage allowance. The
Max Fare - Transavia Airlines allows for a generous baggage allowance along with Fast track security and priority boarding.
Baggage Allowance
All passengers are allowed 10kg for carry-on and the checked-in luggage varies according to the fare type.
Passengers are rquested to read more information on baggage allowance here prior.
Frequent Flyer Allowance
Flying Blue is the Air France-KLM's frequent flyer programme which allows earning miles based on the travel distance, fare and service class. Flying Blue program also includes Air Europa, Garuda Indonesia, Kenya Airways, Aircalin and TAMROM. Passengers can join as members as the program is free. Flying Blue has two types of miles: Award Miles and Level Miles, where Award Miles can expire in 20 months without flying and can be exchanged for other rewards and Level Miles is valid until 31 December of each year and is used to determine membership level. Award Miles can be redeemed for free tickets, upgrade in travel class, extra baggage allowance and lounge access. Members also can donate miles to charity through KLM AirCare's or make purchases in the Flying BlueStone. Award Miles can be earned on SkyTeam partners and Flying Blue partner airlines including Alaska Airlines, Air Corsica, Airlinair, Bangkok Airways, Chalair Aviation, Comair, Copa Airlines, Gol Transportes Aéreos, Japan Airlines, Malaysia Airlines, Qantas, TAAG Angola, Twin Jet, and Ukraine International Airlines.
Check-in
Domestic Flights - Passengers can check-in 30 hrs to 1 hr prior to the scheduled departure time.
International Flights - Passengers can check-in 30 hrs 4 hrs prior to the scheduled departure time.
Onboard Support
Transavia Airline provides assistance for passengers with special needs. Wheelchairs, airport assistance during check-in are provided by on-ground staff. Passengers can choose a service that best suits their needs. Expectant mothers, parents of unaccompanied children, differently-abled personals can read about the facilities here.
Refund & Cancellation
Passengers can cancel their booking either through Transavia Airline sales’ offices or website. All cancellations are subject to a cancellation fee.
Address:
Piet Guilonardweg 15, TransPort building 1117 EE Schiphol Airport, The Netherlands
WhatsApp Service +35 2 27 86 22 15
Email: [email protected]
Website:
www.transavia.com